Made in Italy | FREE SHIPPING Over $50
Made in Italy | FREE SHIPPING Over $50
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Return Policy

Satisfaction Guaranteed or Your Money Back!!!

Free 30-Day Return Policy (see below for terms & conditions)

We are so confident our ShapeOn Shaper will satisfy your needs that, should you not be satisfied with the product, please return it within 30 days (postmarked) of invoice date and we will refund you the total amount of the product(s) plus taxes minus transport & handling (read Return & Refund rules below).

Rules For Return & Refund

  1. Call our Customer Service Department at 1-855-999-7427 to obtain a Return Authorization Number (RA#) and write this number on the exterior of your package. Returns without an RA# will not be accepted.
  2. The refund will be issued within 30 days of receipt of your returned item(s) and will be credited to the same account from which we received original payment. Should the return not be accepted because refund policies have not been respected, we will return the product to you within the same 30 days.
  3. Your comments as to why you are returning the product would be greatly appreciated. Please feel free to contact us about your experience with ShapeOn… we like to be close to our customers.
  4. Only purchases made on our, or websites will be credited.
  5. If you are returning a gift, the original purchaser will be credited.
  6. Return item(s) to 
    ShapeOn Customer Service
    735 Notre Dame
    Lachine (Québec)
    H8S 2B5
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